Returns & Exchanges
Returns
- Initiation: To start a return, please email us at contact@montessorimamatoys.com with your name and order number.
- 30-Day Return Policy: Items may be returned within 30 days of receipt. Products must be unused, in the original condition, and returned in their original packaging.
- Non-Refundable Items: Gift cards, personalized items, and final sale items are not eligible for return.
Exchanges
- Damaged Items: If your item is defective or arrives damaged, please contact us within 30 days of receiving your order at contact@montessorimamatoys.com to arrange an exchange.
- Shipping Costs: Montessori Mama® will cover all shipping costs for exchanges related to defective or damaged products.
Disclaimer
- We reserve the right to make changes to this policy at any time without prior notice.
- For all matters concerning returns and exchanges, please contact us directly.
Contact Us
For questions about our Returns & Exchanges policy or to file a complaint, please email us at contact@montessorimamatoys.com.
With gratitude,
Kelly, Founder of Montessori Mama
(Mama to Birdie)